It writes the draft. Your agent sends it.
The assistant reads the conversation and writes a first reply. It translates a message when you ask, types what you say, and turns a customer's voice note into text. A person decides what goes out, every time.
Four things the assistant does, and one it never does
It helps the person answering. It does not replace them, and it does not talk to customers on its own.
Reply drafts
A first reply written from the whole conversation, in the customer's language and your tone. Edit it, or write your own.
Translation on request
Read a message in your language, answer in theirs. One click per message, nothing translated behind your back.
Dictation
Say the reply, get the text, fix a word, send. Faster than typing on a phone between two customers.
Voice note transcripts
A customer's voice note on WhatsApp or Telegram, as text in the thread, so it can be read, searched and answered.
A person sends
Every message a customer receives was sent by someone on your team. The assistant never answers on its own.
Usage you can see
What the assistant was used for and by whom, in the usage report, so the bill is never a surprise.
Fast answers, written by your people
A small business is its voice. The assistant takes the typing out of answering without taking the person out of it.
The message arrives
In any language, as text or a voice note, on any channel.
The assistant prepares
A translation if you ask, a transcript of the voice note, a draft reply from the whole thread.
Your teammate decides
Edits the draft or writes their own, and sends it. The customer hears from a person.
Sent only when you ask. Conversation content goes to the AI provider only to produce the draft, translation or transcript a teammate requested. When the feature is not used, nothing is sent. The privacy policy says what is shared and when.
Good to know
Does the AI reply to customers by itself?
No. It writes a draft from the conversation and a teammate edits and sends it. Every message a customer receives was sent by a person.
Which languages does it translate?
The ones your customers write in. Translation is done on request, per message, so a teammate can read a Spanish message and answer in Spanish without leaving the thread.
What is dictation?
Speak instead of typing. The assistant turns what you say into a message you can edit before sending, which is faster on a phone between customers.
Can it read voice notes?
Yes. A voice note from a customer on WhatsApp or Telegram can be read as text in the thread.
How is it priced?
The AI assistant is part of the Everything plan at $84 a month, or a $20 module on a custom plan. On top of that it is billed on what your team uses, and the usage report shows it per person.
Answer faster, in every language, without losing your voice.
The Everything plan is $84 a month: every channel, leads, appointments, broadcasts, reports and the AI assistant, billed on what you use.