One message to the customers who asked for it.
A new opening, a seasonal offer, a reminder to rebook. Send it on WhatsApp or Telegram to the people who said yes, skip the ones who said stop, and answer the replies in the same inbox.
Outreach that lives next to the conversations
A broadcast tool that does not know your customers will message the wrong ones. This one shares the customer list with the inbox.
WhatsApp templates
Business-initiated messages go out with Meta-approved templates, with the customer's name filled in. Replies come back as conversations.
Telegram broadcasts
A message to everyone who started your bot and has not opted out, sent from the same screen.
Consent on the record
Who said yes and who said stop is kept on the customer. The next broadcast already knows.
Pick the audience
The customers you choose, from the same contacts the team talks to every day. No export, no upload.
See how it went
Who received it, who read it, who replied and who opted out, per broadcast.
Replies are conversations
A reply to a broadcast lands in the inbox, assigned like any other chat, with the broadcast in the history.
Messages people are glad to get
A broadcast works when it is expected. Ovelty is built around the customer's consent so it stays that way.
They opt in
A customer who messaged you and agreed to hear from you is in. One who said stop is out, and stays out.
You send
A WhatsApp template or a Telegram message to the audience you picked, with the name filled in.
They answer
Replies come into the inbox as conversations and become bookings and leads like any other chat.
Rules differ by country. WhatsApp marketing templates are not available to businesses in every market, and consent rules vary. Ovelty keeps the opt-outs; the rules for your market are yours to follow.
Good to know
Which channels can I broadcast on?
WhatsApp, using approved message templates, and Telegram, to everyone who has started your bot. Both from the same place as your conversations.
What stops me from messaging someone who opted out?
Opt-outs are recorded on the customer, not in a list for one campaign. A person who said stop is left out of every later broadcast until they opt back in.
Do I need WhatsApp's approval for a broadcast?
Business-initiated WhatsApp messages use templates that Meta approves. Ovelty sends with those templates; the replies come back into the inbox like any other chat.
Can I see who received it?
Yes. Each broadcast shows who it went to and how it went, and a reply to a broadcast lands in the inbox with the rest.
Which plan includes broadcasts?
Everything at $84 a month, or a $10 module on a custom plan.
Reach the customers who want to hear from you.
Broadcasts come with the Everything plan at $84 a month, or as a $10 module on a custom plan, beside every channel and the inbox.